Open role
Collections executive
- Aggregated by CV-Library
- B77, Glascote, Staffordshire
- Permanent
- Full Time
- £25,000 - £37,000 Per Annum
Job Description
If you're ready to join a growing business where your work is valued, your career can flourish, and you're rewarded for your success, this Collections Executive role could be the one for you – due to the winning of a new contract they are looking for 2 more new staff members to join their growing team!
Collections Executive Responsibilities:
* Making outbound calls to customers and agreeing solutions for payments owed
* Delivering excellent service while balancing customer needs with company goals
* Handling inbound calls to resolve account queries with professionalism
* Taking secure payments over the phone
* Keeping customer accounts accurate and up to date
Collections Executive Skills and Experience:
* Experience in a customer service or credit control phone-based role
* Has a track record of providing first-class service
* Confident using Microsoft Office and updating systems
* Comfortable speaking with customers over the phone in a clear, professional way
* A strong communicator who builds rapport with ease
Collections Executive Responsibilities:
* Making outbound calls to customers and agreeing solutions for payments owed
* Delivering excellent service while balancing customer needs with company goals
* Handling inbound calls to resolve account queries with professionalism
* Taking secure payments over the phone
* Keeping customer accounts accurate and up to date
Collections Executive Skills and Experience:
* Experience in a customer service or credit control phone-based role
* Has a track record of providing first-class service
* Confident using Microsoft Office and updating systems
* Comfortable speaking with customers over the phone in a clear, professional way
* A strong communicator who builds rapport with ease