Commercial Account Handler

About the Role

Our client is actively seeking a dedicated and client-focused Commercial Account Handler to enhance their insurance brokerage services in Milton Keynes . This role is essential for managing relationships with commercial clients, understanding their insurance needs, and securing appropriate cover. You will be the primary point of contact for a portfolio of businesses, providing expert advice and ensuring a high level of client satisfaction. Working within a forward-thinking brokerage, you will have the opportunity to grow your career in a dynamic sales and service environment, contributing to the continued success of the Buckinghamshire office.

Key Responsibilities

• Manage a portfolio of commercial insurance clients, handling renewals, mid-term adjustments, and new business inquiries.
• Provide expert advice on a range of commercial insurance products, including property, liability, and business interruption.
• Liaise with insurance markets and underwriters to obtain competitive quotations.
• Process policy documentation accurately and efficiently.
• Build and maintain strong, long-term relationships with clients through excellent service.
• Identify opportunities for cross-selling and up-selling relevant insurance products.

Requirements

• Demonstrable experience as an Account Handler within the insurance industry, preferably commercial lines.
• Strong understanding of various commercial insurance products and the insurance market.
• Excellent communication, negotiation, and client management skills.
• Ability to work effectively under pressure and manage multiple priorities.
• Proficiency with insurance broking software and standard office applications.
• Commitment to achieving client satisfaction and retention targets.

Benefits

• Competitive starting salary with an excellent commission structure.
• Flexible working hours and the potential for remote work.
• Support towards professional qualifications (e.g., CII).
• A modern and dynamic office environment in Milton Keynes .
• Contributory pension scheme and life assurance.