Commercial Cleaning Manager

About the Role

We are looking for an experienced Commercial Cleaning Manager to lead our client's cleaning services department in Cardiff . This role involves overseeing the day-to-day operations of commercial cleaning contracts, managing a team of cleaners, and ensuring client satisfaction. You will be responsible for scheduling, quality control, staff training, and budget management. The ideal candidate will have a strong understanding of commercial cleaning best practices and a proven track record in managing teams and client relationships. This hybrid role allows for a blend of on-site management and remote administrative tasks.

Key Responsibilities

• Manage and coordinate all commercial cleaning activities and staff schedules.
• Ensure all cleaning services meet or exceed client expectations and contractual obligations.
• Conduct regular site visits and quality assurance inspections.
• Recruit, train, and supervise cleaning staff, fostering a positive and productive work environment.
• Manage cleaning budgets, including supply procurement and cost control measures.
• Liaise with clients to address concerns and ensure high levels of service satisfaction.

Requirements

• Demonstrable experience in managing commercial cleaning operations.
• Strong leadership and team management capabilities.
• Excellent understanding of cleaning techniques, chemicals, and equipment.
• Knowledge of health, safety, and environmental regulations.
• Effective communication and client relationship management skills.
• Ability to work autonomously and make sound operational decisions.

Benefits

• Attractive salary with performance-based incentives.
• Hybrid work model offering flexibility.
• Company vehicle for site visits.
• Opportunities for professional development and career growth.
• Supportive management team and a focus on operational excellence.