Community Outreach Officer

About the Role

Our client is actively seeking an enthusiastic Community Outreach Officer to spearhead their initiatives in the Sunderland region, operating on a fully remote basis. This role is vital for connecting with and supporting vulnerable community members, identifying needs, and facilitating access to the client's services. You will leverage digital platforms and communication tools to build relationships, raise awareness, and coordinate support networks. This position is perfect for a self-motivated individual with excellent communication skills who thrives in a remote environment and is passionate about social impact and community development across the Sunderland area and beyond.

Key Responsibilities

• Develop and implement outreach strategies to engage target communities and individuals remotely.
• Build and maintain strong relationships with local community groups, charities, and stakeholders.
• Promote the client's services and resources through various online channels and digital campaigns.
• Identify potential clients and assess their needs, guiding them through service application processes.
• Organize and facilitate virtual information sessions, workshops, and support groups.
• Gather feedback from the community to inform service development and delivery improvements.

Requirements

• Proven experience in community engagement, outreach, or a related social services role.
• Excellent interpersonal and communication skills, with the ability to connect with diverse audiences remotely.
• Strong digital literacy, including experience with social media, video conferencing, and online collaboration tools.
• Ability to work autonomously and manage multiple projects in a remote setting.
• Understanding of social care principles and the challenges faced by vulnerable populations.
• A commitment to promoting equality, diversity, and inclusion in all outreach activities.

Benefits

• Competitive salary and performance-related incentives.
• Fully remote working, offering significant flexibility and autonomy.
• Opportunity to shape and grow a vital outreach program.
• Ongoing professional development and training in digital engagement strategies.
• Be part of a supportive team dedicated to enhancing community well-being across Sunderland .