Community Senior Healthcare Assistant

Community Senior Healthcare Assistant

Community Senior Healthcare Assistant

Sue Ryder Leckhampton Court Hospice

Church Rd, Leckhampton, Cheltenham GL53 0QJ

Full and Part Time Hours available (Rotational Days, Nights and Weekends)

£13.12 per hour (plus 30% enhancement for nights and weekends plus other competitive benefits)

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one‑size‑fits‑all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

About us

Sue Ryder Leckhampton Court Hospice in Cheltenham is Gloucestershire’s only inpatient unit for specialist palliative care. Our community team provide support to patients in their own homes in the Cheltenham, Tewkesbury and Gloucester areas.

We support people aged 18 and over who are living with life‑limiting conditions such as cancer, heart failure and lung disease by combining specialist medical care for managing pain and other symptoms with other emotional, practical and spiritual support.

We are able to provide care on our inpatient unit, virtually and in person though our community hub and in people’s home though our Hospice at Home service.

About the role

This is a really exciting time to be joining the Community Team at Sue Ryder Leckhampton Court Hospice. It is a great opportunity for an experienced Senior Health care assistant who wants to work in a supportive environment where care of the patients comes first. This role is based within our friendly and supportive Hospice at Home (community team) and involves visiting people in their own homes to provide support to people when they need it most.

Working with our patients and their families in the community requires a holistic approach to ensure the best possible outcomes. Whether in the last months, weeks, or days of life, or living with grief, we help people live the best life they possibly can.

All of our staff work rotational shifts consisting of earlies, lates and nights.

Shift times

• 07:30 – 15:30
• 14:00 – 22:00
• 20:00 – 07:00

You will also have use of the EV Pool Cars (subject to availability)

You will:

• Promote choice in the delivery of care and support.
• Review and make suggestions to enhance the service users experience.
• Observe service users’ conditions and report changes.
• Supporting service users to have their views and experiences considered in the way the service is provided and delivered.

About you

In palliative care no day is the same. Working with our Hospice at Home team provides a unique opportunity because we care for patients with such a variety of conditions and symptoms. If you’d like to develop your knowledge of many different conditions and the impact this has on patients and their families, a role in palliative care with Sue Ryder is for you.

We want to hear from dedicated Senior Healthcare Assistants with sound clinical skills who are keen to make a real difference by providing high quality care and support to our service users at a time when they need it most. We pride ourselves on a team that has been chosen because they are highly professional, passionate and dedicated to providing incredible end of life care.

Our ideal candidate will be empathetic and have a real drive to improve the lives of those living with life limiting conditions. They will have a minimum of 1 years’ experience of working in a UK based health or social care role and have a clear understanding of palliative, end of life and community care.

Minimum Essential Criteria

• Full UK driving licence (International does not meet the requirements)
• Ability to assess and adapt care to meet individuals’ needs
• Strong communication and interpersonal skills
• NVQ Level 3 qualification is strongly preferred; however, applicants with substantial relevant experience, supported by evidence, are welcome to apply
• Awareness of person‑centred and inclusive care principles

Desirable Criteria

• Experience delivering lone working care
• Confidence in using digital care documentation tools
• Sue Ryder provides a thorough induction with supernumerary time to settle into the role and full training/competency assessment will be provided.
• There is plenty of scope to further develop your own skills in specialist palliative care.
• If you would like to arrange an informal visit to our hospice, please let us know.

Benefits

• Enhanced pay for unsociable hours
• Company pension scheme
• Continuation of NHS pension (terms and conditions apply)
• 27 days holiday – rising to 33 with length of service plus bank holidays
• NHS annual leave honoured (terms and conditions apply)
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Electric Vehicle Scheme
• Healthcare Cash plan, to claim back costs of routine healthcare
• Death in Service benefit
• Staff discount of 10% on new goods online at shop.sueryder.org
• Structured induction programme and learning and development opportunities.

For more of our employee benefits please visit our website:

Our commitment to equity, diversity and inclusion

At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.

We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio‑economic backgrounds, and those living with disabilities.

As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role.

We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.

If you require support to compete an application or participate fully in the interview process, please email

Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, ethnic diversity and equity, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments.

For more information on our Equity, Diversity and Inclusion work, please visit:

Join us in creating a culture where everyone feels respected, valued, and able to thrive.

#J-18808-Ljbffr