Community Support Officer - Hybrid

About the Role

Our client seeks a proactive Community Support Officer to join their team in Coventry , offering a hybrid working model. In this role, you will be instrumental in connecting individuals with essential community resources and support services, facilitating their social inclusion and well-being. You will work closely with local authorities, charities, and community groups to identify needs and coordinate effective interventions. This position requires a blend of in-office collaboration and community-based outreach, offering a dynamic and rewarding career path. You will contribute to fostering a supportive environment where individuals can thrive and feel integrated within their local community, playing a key role in addressing social isolation and promoting independence.

Key Responsibilities

• Engage with individuals and families in the community to identify social care needs and potential barriers to support.
• Facilitate access to a range of services, including housing assistance, employment support, and health and well-being programs.
• Develop and maintain strong working relationships with partner organisations and stakeholders across Coventry .
• Organise and deliver community-based workshops and information sessions on relevant social care topics.
• Provide practical and emotional support to clients, assisting them in navigating complex systems.
• Keep accurate records of client interactions, progress, and outcomes using the designated case management system.

Requirements

• Experience in a social care, community development, or outreach role.
• Strong understanding of local support services and resources available in the Coventry area.
• Excellent interpersonal, communication, and negotiation skills.
• Ability to work independently and as part of a team, managing a varied workload.
• Valid driving license and access to a vehicle for community visits.
• Commitment to promoting equality, diversity, and inclusion.

Benefits

• Competitive salary with opportunities for career progression.
• Hybrid working arrangement offering flexibility between home and office.
• Comprehensive training and professional development opportunities.
• Generous annual leave allowance.
• Pension scheme and access to employee support programs.