Community Support Officer

About the Role

Our client is seeking a proactive and compassionate Community Support Officer to join their expanding team in Coventry . This role is integral to delivering high-quality social care services within the local community, focusing on supporting individuals with diverse needs to enhance their quality of life and promote independence. You will work across various settings, coordinating support plans and liaising with a wide range of stakeholders to ensure seamless care delivery. This is an exciting opportunity to contribute to meaningful work, develop your skills in a dynamic environment, and become part of an organisation that truly values its staff and the people they support.

Key Responsibilities

• Conduct comprehensive needs assessments for individuals seeking support, developing personalised care plans.
• Coordinate and deliver a range of support services, ensuring they meet the identified needs and preferences of clients.
• Liaise effectively with families, local authorities, healthcare providers, and other support agencies to ensure integrated care.
• Monitor the effectiveness of care plans, making adjustments as necessary and seeking feedback from clients.
• Provide emotional support and practical assistance to individuals and their families during challenging times.
• Maintain detailed and accurate records of all interactions, assessments, and care provision in line with organisational policies.

Requirements

• Proven experience in a social care or support role, with a good understanding of assessment frameworks.
• Strong knowledge of safeguarding procedures and the legal frameworks governing social care.
• Excellent organisational and time-management skills, with the ability to manage a caseload effectively.
• Effective communication and negotiation skills, able to build positive relationships with diverse individuals.
• Commitment to promoting independence, dignity, and choice for all service users.
• Relevant qualifications, such as NVQ Level 3 in Health and Social Care, or equivalent, are advantageous.

Benefits

• Competitive salary package and benefits.
• Opportunities for flexible working arrangements, including hybrid options.
• Access to continuous professional development and training opportunities.
• A supportive team environment with regular supervision and performance reviews.
• Company vehicle or travel allowance for community-based duties.
• Generous annual leave entitlement.