Community Support Officer

About the Role

Our client is seeking an experienced and motivated Community Support Officer to join their team in Wolverhampton . This role involves providing a range of support services to individuals and families facing various challenges, helping them to access resources and improve their quality of life. You will play a key part in coordinating care plans, offering practical assistance, and acting as a link between individuals and community services. This position requires a proactive approach and the ability to work effectively both independently and as part of a team within the West Midlands region, with a blend of field and office-based responsibilities.

Key Responsibilities

• Conduct assessments of client needs and develop tailored support plans to address social, emotional, and practical challenges.
• Liaise with statutory and voluntary sector organizations to facilitate referrals and ensure integrated service delivery.
• Provide direct support and guidance to clients, empowering them to achieve their personal goals and increase independence.
• Maintain accurate and confidential records of client interactions, progress, and outcomes.
• Organize and facilitate group activities or workshops aimed at enhancing community engagement and well-being.
• Respond to crisis situations, providing immediate support and coordinating appropriate interventions.

Requirements

• Proven experience in a social care, community development, or support work role.
• Strong understanding of relevant legislation, policies, and best practices in social care.
• Excellent assessment, planning, and communication skills, with the ability to engage diverse client groups.
• Proficiency in using IT systems for record-keeping and reporting.
• Ability to travel within the Wolverhampton area, often requiring independent working.
• A genuine commitment to promoting equality, diversity, and inclusion.

Benefits

• Competitive salary with opportunities for career progression.
• Hybrid working model offering flexibility between home and office-based work.
• Comprehensive training and professional development programs within Community & Social Care .
• Generous annual leave allowance.
• A supportive and collaborative working environment.
• Membership in a company pension scheme.