Community Support Officer

About the Role

Our client is seeking a compassionate and proactive Community Support Officer to join their team in Coventry . This role focuses on empowering individuals within the community by connecting them with vital social services and support networks. You will play a crucial part in enhancing the quality of life for vulnerable residents, helping them navigate challenges and achieve personal goals. Working in a hybrid capacity, you will have the flexibility to balance essential fieldwork with remote administrative tasks, contributing to a positive and supportive community fabric in the West Midlands.

Key Responsibilities

• Engage with community members to identify needs and provide information on available services.
• Assist individuals in accessing resources such as housing, employment support, and healthcare.
• Develop and maintain positive relationships with local organisations and support groups.
• Organise and facilitate community outreach events and workshops.
• Document client interactions and progress accurately.
• Advocate for client needs within the community and with service providers.

Requirements

• Previous experience in a similar community-focused role or social work setting.
• Understanding of local support services and welfare systems in the Coventry area.
• Excellent interpersonal and communication skills, with the ability to build trust.
• Willingness to travel within the community for client visits.
• Basic IT skills for record-keeping and communication.
• A genuine passion for helping others and improving community well-being.

Benefits

• Part-time hours offering flexibility.
• Competitive hourly rate and pro-rata holiday pay.
• Opportunities for training and professional development.
• A supportive team environment and valuable work experience.
• Hybrid working model balancing office and remote work.