Community Support Officer

About the Role

Our client is seeking a proactive and dedicated Community Support Officer to join their expanding service in Norwich . This role is pivotal in providing essential support to individuals and families within the community, helping them to access services, overcome challenges, and improve their overall well-being. You will act as a vital link between individuals and the resources available, offering guidance, advocacy, and practical assistance. This position offers a rewarding career path for individuals passionate about social impact and community development within Norwich .

Key Responsibilities

• Conduct needs assessments for individuals and families, identifying key support requirements and aspirations.
• Develop and implement tailored support plans, setting clear goals and monitoring progress towards positive outcomes.
• Provide practical assistance, information, and advice on a range of issues, including housing, employment, and health services.
• Facilitate referrals to specialist agencies and external support providers, ensuring seamless transitions.
• Maintain accurate and confidential case records, ensuring compliance with data protection regulations.
• Engage with local community groups and stakeholders to build effective working relationships and service networks in Norwich .

Requirements

• Experience in a social care, community development, or support role is essential.
• Strong understanding of the challenges faced by vulnerable individuals and families in the community.
• Excellent communication, listening, and interpersonal skills.
• Ability to work independently, manage a caseload effectively, and demonstrate initiative.
• Proficiency in using IT systems for record-keeping and communication.
• A commitment to promoting independence, well-being, and social inclusion.

Benefits

• Competitive salary with opportunities for advancement.
• Comprehensive training and professional development support.
• A supportive team environment with regular supervision.
• Generous annual leave allowance and company pension scheme.
• The opportunity to make a significant and positive difference in the lives of people in Norwich .