Complex Needs Support Worker

We are recruiting on behalf of a leading social housing provider in Manchester for an experienced Complex Needs Support Worker .

This is a great opportunity for someone who is passionate about supporting adults experiencing homelessness, housing difficulties and multiple complex needs.

The Role

You will provide person-centred, strengths-based and trauma-informed support to residents living in supported accommodation.

Your responsibilities as a Complex Needs Support Worker will include:

• Building positive and trusting relationships with residents.
• Completing needs and risk assessments.
• Creating and reviewing personalised support plans.
• Supporting residents with homelessness, mental health, substance misuse, financial difficulties and other complex needs.
• Helping residents develop independence, confidence and practical life skills.
• Supporting residents to access benefits, healthcare, housing and other services.
• Providing housing advice and helping residents move towards suitable long-term accommodation.
• Working with local authorities, health services and other agencies.
• Identifying and responding appropriately to safeguarding concerns.
• Maintaining accurate records and monitoring residents' progress.
• Supporting residents to engage with their local community and achieve their goals.

About You:

• Previous experience supporting adults withcomplex needs .
• Experience in supported housing, homelessness, social care or a similar setting.
• Knowledge of mental health, substance misuse, homelessness and safeguarding.
• Experience completing assessments and developing support plans.
• A person-centred and non-judgemental approach.
• Strong communication and relationship-building skills.
• The ability to manage challenging situations calmly and professionally.
• Experience working with other agencies and professionals.
• Knowledge of housing and welfare benefits is desirable.
• A full UK driving licence is desirable.

What You’ll Receive

• Health and wellbeing benefits
• Blue Light Card
• Cycle to Work Scheme
• Employee referral scheme
• Training and development opportunities
• The opportunity to make a genuine difference to people's lives

The successful candidate will be required to complete relevant DBS and reference checks .

If you have experience supporting people with complex needs and want to make a real difference within a Manchester-based housing service, we’d love to hear from you.

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