Concessions Manager, Wembley Stadium

Overview

Delaware North UK is hiring casual Concessions Managers at Wembley Stadium in London. In this electric environment you will manage team members from a range of kiosks and ensure exceptional guest service. Your passion for quality service will shape dedication across dynamic teams and be the driving force behind smooth, high‑quality experiences for our guests.

Pay

The expected pay for this role is 18.9.

Benefits

• Competitive weekly pay
• Flexible hours, including part‑time shifts with evenings and weekends that suit your lifestyle
• Experience in a dynamic workplace hosting major international sporting events and concerts

Responsibilities

• Manage, lead, and train dedicated frontline teams, promoting quality goods and elevating service excellence.
• Handle guest feedback promptly and appropriately.
• Deliver informative and engaging briefs to all team members within your service area before each event.
• Ensure the operation complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, maintaining Delaware North’s policies and standards of excellence.

Qualifications

• Experience managing and leading large hospitality teams within hospitality or events.
• Knowledge of the food & beverage industry, preferably within a hospitality and catering environment.

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