Concierge Host: Guest Experience & Lobby Lead

Mitie is seeking a Guest Services Host in London to deliver concierge-style service to visitors and colleagues at Riverbank House. You will be highly visible, responsive, and proactive, acting as the go-to person for queries and ensuring a seamless arrival and departure experience.

You will collaborate with Event Experience Lead, Security leadership, and Colleague Services Manager to meet contractual requirements, while maintaining high standards across lobby spaces and support areas.

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