Consultant/Senior Consultant, AI Quality Assurance, Quality Engineering, Technology & Transformation

Job description

Connect to your Industry

Deloitte provides premium quality engineering services to a wide range of global clients, solving the most complex testing challenges on their most significant and highest profile IT change programmes.- Our team has grown rapidly over recent years, and continues to do so, combining a wealth of deep industry knowledge with both business advisory experience and technical expertise.

Our proposition differs from our competitors as we are not purely delivery focused; we pride ourselves on providing a more consultative and strategic approach to quality engineering which results in our clients experiencing a premium service and gaining higher value outcomes.

Business Operations

Want to work with the latest technologies, as part of a team helping international organisations transform their core business capabilities? Whether you're working with on-premise systems, Cloud technology, or custom-developed solutions (to name just a few), your expertise will help clients deliver continuous improvement and innovation, from initial design right through to implementation and optimisation.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way , serve with integrity , take care of each other , foster inclusion , and collaborate for measurable impact . These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most .

Connect to your opportunity

We're looking for Consultants/Senior Consultants who enjoy being part of strong QE teams and influencing how quality is built into AI-based solutions from the ground up. As AI becomes a core part of most upcoming programmes, you'll play a key role in shaping how quality is assured and measured across the AI SDLC, working closely with data scientists, engineers and business stakeholders. You will analyze model behavior, assess data quality and support robust evaluation approaches while identifying risks such as bias and drift. Along the way, you'll contribute to strengthening AI testing practices across Deloitte, supporting teams to deliver reliable and trustworthy AI solutions.

• Supporting the design and implementation of AI QA approaches for Traditional AI and Generative AI systems, aligned to the AI lifecycle
• Analysing model behaviour, outputs and performance using appropriate evaluation techniques and metrics
• Developing and executing structured test scenarios to assess model performance, robustness and risk (including edge cases and adversarial inputs)
• Validating input and output data across AI pipelines, focusing on completeness, consistency, correctness and relevance
• Working with teams to prepare, validate and enhance datasets, ensuring they are representative and suitable for model evaluation
• Applying tools and techniques for model observability, monitoring and performance tracking
• Identifying and highlighting Responsible AI risks, including bias, fairness and explainability concerns
• Collaborating with data scientists, engineers and QE practitioners to embed good evaluation and testing practices across the lifecycle
• Contributing to internal knowledge sharing, accelerators and learning initiatives within the AI QA and QE community

Connect to your skills and professional experience

You're curious, collaborative, and hands‑on.

You know AI systems are different to conventional systems and require a tailored QA approach to handle characteristics such as non-determinism. You're comfortable moving beyond simple pass/fail thinking, bringing clarity to complex problems through strong communication and helping teams build confidence in AI systems through effective, real‑world quality engineering.

• Understanding of Traditional AI and Generative AI concepts and terminology.
• Understanding data analysis, data profiling, feature exploration and data validation.
• Awareness of risks in AI systems, such as bias, hallucination and model drift.
• Experience analysing model outputs and linking them to AI‑specific quality metrics such as relevance, coherence, accuracy, precision, recall, F1 score.
• Working knowledge of Python (or similar) to support data validation, model evaluation, and AI testing activities.
• Client‑facing experience.
• Proven technical ability - combined with strong business acumen.
• Acute attention to detail.
• Comfortable working in a fast‑paced and often changeable client environment.
• Strong academic record.

Desirable Skills

• Experience in manual test techniques and ability to design, review or execute predefined test cases.
• Experience in automation testing techniques.
• Familiarity with test management tools such as HP ALM, Jira, Azure DevOps or equivalent.
• ISTQB Foundation Level certification
• Exposure to AI governance, responsible AI
• Experience working across the delivery lifecycle, including requirements analysis, defect management, reporting and sign-off.

Connect to your business - Technology and Transformation

Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters.

Engineering, AI and Data

We lead transformation at the heart of our clients; re‑engineering the core of our clients' organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further details as you progress through the recruitment process, or you can contact the Independence team upon request.

Connect with your colleagues

"What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." - Dan, Consulting

"I get to work on projects that help clients in a sector I feel truly passionate about." - Rhiannon, Consulting

"Everyone always says, \"it's the people,\" and that's true. Working for a brand you feel proud of feels pretty good too. And you don't have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital." - Gillian, Consulting

Our hybrid working policy

You'll be based in Belfast or Manchester with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

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