Consultant/Senior Consultant - Operational Analytics

CAPGEMINI INVENTAt Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.YOUR ROLEAs a Consultant / Senior Consultant in our Operational Analytics team, you will work directly to help clients make tangible improvements to their operations through Data, Analytics and AI. Your assignments may focus on supply chain, capital infrastructure and asset management, process intelligence, commercial analytics or other operational challenges across the public and private sectors.In your role, you will:Work alongside clients and multidisciplinary teams to understand challenges and design, build, test and deliver AI-enhanced analytics solutions.Apply analytics, AI and automation techniques to areas such as supply chain planning, forecasting, logistics, network optimisation, asset reliability, process improvement and cost-to-serve analysis.Turn complex data into clear analyses, models, dashboards and decision-support tools that help clients act on insights.Understand business challenges, identify opportunities for AI-enabled transformation, gather and translate stakeholder requirements, and help shape practical solutions that deliver measurable operational valueTake ownership of defined tasks or a workstream, with responsibility increasing in line with your experience, and contribute to high-quality project delivery.Support proposals, reusable assets and new ideas that strengthen our Operational Analytics capability, while sharing knowledge and helping teammates grow.Keep learning as AI technology evolves, considering responsible use, explainability and appropriate governance throughout delivery.As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories:Business Development – Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events.Internal contribution – Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development.Learning & development – Training to support your career development and the skills demand within the company, certifications etc.YOUR PROFILEYou should have a skillset that combines rigorous thinking, creativity and thoughtful leadership.We welcome people with different backgrounds and routes into technology. You do not need to meet every criterion to apply. We are interested in candidates who bring hands-on delivery experience in some of the areas below, or a strong practical interest in AI technology and the motivation to develop these skills.AI analytics and decision intelligence: experience applying AI, machine learning, advanced analytics or data science techniques to generate insights and support business decision-making. This may include forecasting, optimisation, anomaly detection, predictive modelling, simulation, recommendation engines, digital twins, scenario analysis, or decision-intelligence solutions that improve operational performance and business outcomes.AI-driven workflow orchestration and automation: experience designing, building or deploying AI-enabled workflows that combine data, analytics and automation to improve operational outcomes. Familiarity with agentic AI, workflow orchestration, Model Context Protocol (MCP), retrieval-augmented generation (RAG), tool integration, decision-support systems, and human-in-the-loop processes would be beneficial.AI-enhanced process mining and process intelligence: experience with Process Mining tools (Celonis, SAP Signavio), and an understanding of event data, process discovery, process conformance, bottleneck analysis and process improvement.Observability and digital operations analytics: experience using observability platforms such as Dynatrace or comparable tools to analyse system performance, application behaviour and operational processes. Familiarity with distributed tracing, telemetry data, root-cause analysis, service dependency mapping, anomaly detection and AI-assisted operational insights would be advantageous.Entity resolution and contextual intelligence: experience with Quantexa or comparable decision intelligence, entity resolution and contextual analytics platforms.Graph and network analytics: experience with Neo4j, Cypher or graph algorithms to explore relationships, dependencies, flows or networks.Cloud-based analytics and data automation: practical skills in SQL, Python or Alteryx for data preparation, integration and repeatable workflows, plus visualisation experience with Power BI, Tableau or Qlik.Data pipelines and quality: an understanding of data extraction, transformation, normalisation, validation and quality controls for scalable analytics or AI solutions.Consulting and collaboration: ability to structure ambiguous problems, communicate clearly, work with diverse teams and turn complex analysis into useful recommendations.Delivery ownership: confidence managing your own work and, for more experienced candidates, leading a workstream and supporting the development of others.WHAT YOU’LL LOVE ABOUT WORKING HERE?You will join a collaborative team where you can do meaningful client work, build practical expertise and shape your career around your strengths and interests.Investment in your AI career through training and certification opportunities across emerging and frontier AI technologies, enabling you to develop market-leading skills and stay at the forefront of innovation.Hands-on opportunities to apply AI, analytics and automation to real operational challenges across different sectors and problem areas.Access to colleagues with varied technical, industry and consulting experience, with support to learn from one another and share ideas.Mentoring, training and opportunities to deepen your skills in emerging AI and analytics technologies.Clear development support for both Consultant and Senior Consultant responsibilities, without expecting every candidate to follow the same career path.Hybrid working and a culture that values wellbeing, inclusion, collaboration and shared success.Opportunities to contribute beyond client delivery through propositions, thought leadership, recruitment and team initiatives.Join a team of talented professionals from a broad mix of backgrounds and experiences, where diversity of thought is actively encouraged, different perspectives are valued, and collaboration drives better outcomes.NEED TO KNOWAt Capgemini we don’t just believe in inclusion, we actively work to make it a reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring your whole self to work.We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:• Declare they have a disability, and• Meet the minimum essential criteria for the role.Please opt in during the application process.CSR:We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing.Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent on grade and on company and personal performance.ABOUT CAPGEMINICapgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion.Make it real. |