Consulting - Managing Director – Customer Led Transformation
- london, england, United Kingdom
Job Description
Line of Service
Advisory
Industry/Sector
Not Applicable
Specialism
Operations
Management Level
Managing Director
Job Description & Summary
About the Role:
The Customer-led Transformation (CLT) Software Managing Director (MD) is a critical leadership role driving PwC’s growth in the $1 trillion global software market—the fastest growing segment of the economy. This role focuses on strengthening the firm’s presence and influence within the software and technology sectors by leveraging deep expertise in how emerging market trends impact customer engagement and software delivery.
The MD will lead the design and execution of innovative go-to-market strategies, pipeline development, and commercial initiatives that bridge consulting, managed services, and digital transformation. Leading initial engagement with software clients, the MD drives downstream implementation opportunities and accelerates revenue growth.
Success in this role requires strong industry knowledge, proven experience handling complex commercial strategies, and established relationships across key software ecosystems and investor networks. The MD will collaborate closely with PwC’s internal solution teams and strategic alliances—including Salesforce, Microsoft, and Adobe—to unlock new growth avenues and create measurable business value.
This is a high-impact role, central to advancing PwC’s leadership in software consulting by addressing evolving client needs and market opportunities through tailored solutions and strategic partnerships.
What your days will look like:
Lead and execute the strategic growth of PwC’s software consulting business within CLT TMT, focusing on sales transformation and pipeline development.
Drive collaboration with alliance partners to develop innovative, AI-infused offerings and integrated go-to-market strategies.
Manage and grow a specialised team to support pursuit and delivery efforts in software-focused sectors.
Develop and implement commercial models optimising subscription monetisation, partner reseller networks, and customer personalisation.
Champion adoption of advanced technologies such as GenAI to enhance client service and internal delivery efficiencies.
Provide leadership across key accounts, expanding engagement with strategic clients and identifying new market opportunities.
Collaborate in cross-functional initiatives including Deals, Risk, Tax, and Digital to maximize impact and client value.
Act as a credible market player advocating PwC’s position in software consulting through thought leadership and industry engagement.
This role is for you if:
Extensive industry knowledge in software and technology sectors with a focus on hyperscalers and software-centric business models.
Proven commercial leadership with expertise in driving software GTM motions, business model innovation, and evolving partner/channel models.
Experience leading complex sales strategies that integrate business leadership with technical delivery.
Strong network across major and emerging software players, investors, and technology ecosystems.
Creative deal making capabilities including risk-reward models and integrated managed services.
Demonstrated ability to build and lead high-performing teams, managing multiple layers of direct reports and cross-functional stakeholders.
Deep understanding of software subscription pricing, digital customer engagement, and AI-enabled market transformation.
Credibility as a strategic advisor and market influencer within the software consulting industry.
Whatyou’llreceive from us:
No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions.
We offer a range of benefits including empowered flexibility and a working week split between office,homeand client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Analytics Strategy, Architecture Development, Business Architecture, Business Model Innovation, Business Transformation, Cloud Computing, Coaching and Feedback, Commercial Strategies, Communication, Creativity, Digital Customer Experience, Digital Strategies, E-Commerce, Embracing Change, Emotional Regulation, Empathy, Exemplary Leadership, Implementing Technology, Inclusion, Influence, Information Technology Applications {+ 24 more}
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Analytics Strategy, Architecture Development, Business Architecture, Business Model Innovation, Business Transformation, Cloud Computing, Coaching and Feedback, Commercial Strategies, Communication, Creativity, Digital Customer Experience, Digital Strategies, E-Commerce, Embracing Change, Emotional Regulation, Empathy, Exemplary Leadership, Implementing Technology, Inclusion, Influence, Information Technology Applications {+ 24 more}
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Not Specified
Available for Work Visa Sponsorship?
Yes
Government Clearance Required?
No