Contract Co-ordinator

Job Title: Contract Co-ordinator

Location: Thames Road DA1 5QJ / Footscray

Salary: Competitive

Job type: Full time, Permanent

Working Hours / Pattern: 42.5 hours per week, Monday to Friday

About Us

FGS Industrial Facilities Management is a Kent based multi-skilled business capable of responding to the needs of industrial clients and their sites.

Through our proven track record, our can-do attitude, we are committed to providing bespoke industrial cleaning services, tailored to our clients' needs.

The Role

The Contractor Coordinator is responsible for the safe, compliant, and efficient operation of Household Waste Recycling Centres (HWRCs) through the effective coordination and management of contractors, site activities, and operational performance. The role ensures all activities are conducted in accordance with Health & Safety legislation, environmental permits, company policies, and contractual obligations while delivering excellent customer service and maintaining operational standards.

Responsibilities

• Coordinate the daily operation of HWRC sites to ensure safe and efficient service delivery.
• Manage contractor attendance, performance, and adherence to contractual requirements.
• Monitor site productivity, throughput, recycling performance, and service standards.
• Support resource planning, including labour, plant, and equipment requirements.
• Ensure sites are maintained to a high standard of housekeeping and presentation.
• Monitor site opening and closing procedures and ensure operational continuity.
• Investigate operational issues and implement corrective actions where required.
• Assist with mobilisation of new contracts and operational improvements.
• Support with the growth of Industrial Cleaning element within the business.
• Promote a positive safety culture across all HWRC operations.
• Ensure compliance with Health & Safety at Work Act, Environmental Protection legislation, and company procedures.
• Conduct routine site inspections, audits, and safety observations.
• Review and approve Risk Assessments and Method Statements (RAMS).
• Lead accident, incident, and near-miss investigations and ensure corrective actions are completed.
• Ensure compliance with Environmental Permits, Waste Management Licences, and Duty of Care requirements.
• Monitor waste segregation, storage, and handling processes.
• Maintain accurate operational, environmental, and compliance records.
• Support regulatory inspections by local authorities and environmental agencies.
• Ensure all waste movements are correctly documented and recorded.
• Coordinate corrective actions arising from audits and inspections.
• Ensure contractors meet all statutory and contractual compliance requirements.
• Coordinate safety briefings, toolbox talks, and operational communications.
• Monitor contractor compliance with safe systems of work and permit-to-work procedures.
• Ensure all emergency arrangements and first aid provisions remain effective.
• Act as a point of contact for site contractors and service providers.
• Monitor contractor performance against KPIs and Service Level Agreements (SLAs).
• Conduct contractor inductions and ensure competency requirements are met.
• Review contractor documentation including training records, insurance certificates, and RAMS.
• Manage contractor performance reviews and compliance meetings.
• Escalate contractor performance issues and support resolution processes.
• Develop professional relationships with clients, local authorities, contractors, and site teams.
• Respond to customer complaints, enquiries, and operational issues in a timely manner.
• Prepare operational reports and performance updates for management.
• Support client meetings and contract review discussions.
• Deliver high standards of customer service and stakeholder engagement.
• Report and billing function on all sites ensuring accuracy of billing and data supplied.This role requires regular travel between HWRC sites and may involve occasional out-of-hours support to meet operational requirements.

About you

Essential Requirements

• IOSH Managing Safely.
• Full UK Driving Licence.
• Excellent organisational and planning skills.
• Strong communication and stakeholder management abilities.
• Good problem-solving and decision-making skills.
• Competent in Microsoft Office applications and system based apps
• Ability to work independently and manage competing priorities.
• Strong attention to detail with a compliance-focused approach.
• Leadership and team coordination skills.
• Safety-focused and compliance-driven.
• Professional and customer-oriented.
• Proactive and results-driven.
• Highly organised and dependable.
• Flexible and adaptable in a fast-paced operational environment.
• Committed to continuous improvement and operational excellence.

Desirable Requirements

• Waste Management qualification desirable (wammitab).

Benefits

• Life Insurance with access to GP24
• Commitment to wellbeing through Employee Assistance Programme
• Electric Car salary sacrifice scheme for eligible employees
• Cycle to work scheme
• Company Events
• GymFlex salary sacrifice

Candidates with the relevant experience or job title of; HWRC Operations Coordinator, HWRC Site Supervisor, Waste Management Coordinator, Contractor Management

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