Contracts Manager for Voids

You will be employed as a Contracts Manager, responsible for overseeing council/housing association contracted works to ensure they are delivered safely, on schedule, within budget, and to the required specification and quality standards. Your duties include, but are not limited to:

Job Role & Responsibilities

• Manage the delivery of repairs, voids, planned works, and maintenance services in accordance with council contract requirements, KPIs, and SLAs.
• Act as the primary operational contact for the Client, attending meetings and providing accurate performance reporting.
• Oversee budgets, valuations using SOR codes, variations, and subcontractor costs in line with company procedures.
• Ensure all works comply with statutory requirements, Health & Safety legislation, and company policies.
• Manage supervisors, operatives, planners, and subcontractors to ensure adequate resources and service quality.
• Maintain accurate records, job data, and compliance documentation using company and client systems.
• Ensure high standards of customer service, including complaint handling and safeguarding of vulnerable residents.
• Support continuous improvement, efficiency, and service development across the contract.
• Undertake any additional duties reasonably required to ensure effective contract delivery.

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