Open roleExternal

Credit Controller (Maternity Cover - up to 14 months)

Job Description

Opening new customer accounts, across the Shorts Group entity portfolio, according to the Shorts Group policies – using credit checking agencies and land registry information where necessary (with credit limits being agreed by Line Manager).
Ensuring up to date credit reports are uploaded to customer records in Sage 200. All credit reports must be reviewed as a minimum of every 12 months.
Processing of all monies received whether directly into the bank accounts or via cheque.
Reconciliation and posting of all credit card receipts from Sage pay or card net.
Taking credit card payments from customers and entering on Sage.
Raising of invoices within Sage when required.
Producing customer statements at month end and integrating with invoices from other accounting systems and distributing.
Production of weekly on stop and over credit limit reports for review by Line manager.
Processing of the direct debit report (ensuring full reconciliation to bank). Collect bounced DDs by other means.
Debt chasing and if necessary, progress (final demand letters). Legal proceedings to be approved by Line manager.
Responding to customer queries and resolving any credits necessary.
All other duties as reasonably required

2-3 years Credit Control experience.
Excellent communication and interpersonal skills.
Must possess excellent organisational skills, meeting deadlines, plan and prioritise workloads.
High level of accuracy is essential, seeking clarity when required and taking responsibility for own work. Analyse information correctly to resolve problems effectively.
Have a good knowledge of accounting packages and Microsoft Excel/Word. Preferably Sage 200 experience but not essential.
Must be a good team player or work we l under own initiative.
Demonstrate understanding and works to exceed customer expectations.
Must possess excellent negotiation skills and be effective at managing relationships at all levels.

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