Credit Controller (Spanish Speaking)

Spanish-Speaking Credit Controller

Location: Lenton, Nottingham
Working pattern: Hybrid - two days per week in the office

We are recruiting for an exciting opportunity with a well-established international business based in Nottingham. We are looking for a Spanish-speaking Credit Controller who thrives in a collaborative environment and can build strong relationships with customers.

The successful candidate will be responsible for managing a portfolio of international trade customers, processing payments accurately and ensuring customers adhere to agreed payment terms. You will proactively chase overdue balances, resolve account queries and disputes, and help maintain a healthy cash flow while providing a high standard of customer service.

Key responsibilities:

• Managing a portfolio of international customer accounts
• Contacting Spanish-speaking customers to secure timely payment
• Processing and allocating customer payments accurately
• Monitoring payment schedules and minimising overdue debt
• Investigating and resolving account queries and disputes
• Opening new trade accounts and assessing creditworthiness
• Maintaining accurate customer and credit records
• Identifying potential financial risks within the customer portfolio
• Building trusted relationships with customers and internal teams
• Supporting improvements to credit control processes and procedures

About you:

• Fluent or highly proficient in both written and spoken Spanish
• Previous experience within credit control, accounts receivable or a similar finance position
• Confident communicating with international customers by telephone and email
• Strong customer service and relationship-building skills
• Able to handle challenging conversations professionally and with integrity
• Commercially aware, with a good understanding of credit risk and cash flow
• Highly organised, accurate and comfortable managing a busy workload
• Proactive in resolving problems and improving processes
• Able to remain calm and professional when working under pressure

What's on offer:

• Hybrid working, with two days per week at the Lenton office
• 33 days' annual leave, including public holidays
• Contributory pension scheme matched up to 7.5%
• Profit-share bonus, subject to company performance
• Share Save scheme
• Generous staff discount
• Free onsite parking
• Convenient access to nearby tram links

This is an excellent opportunity for an experienced Credit Controller who can speak Spanish to a high standard and would like to join a successful international organisation that values communication, collaboration and high-quality customer service.

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