Open roleExternal
Credit Controller
- birmingham, england, United Kingdom
- Permanent·On-site
- Full time
- £28 - £36 Per Hour
Job Description
Responsibilities
- Credit controlling a designated trade debtor ledger by way of verbal and written communication, with a personal cash collection target.
- Effective management of the FSCM system, adhering to best practice guidelines.
- Facilitating debtor payment to agreed terms, taking actions to address late payments through timely management of FSCM.
- Reconciling accounts on a monthly, termly, and annual basis.
- Ensuring timely and accurate allocation of all payments received on designated ledgers.
- Attending monthly reviews with the Regional Managing Director and Financial Controller to highlight debt risks and opportunities.
- Ensuring accurate client details are maintained on the sales ledger, including diary notes and regular reconciliation and updates.
- Ensuring that credit control best practice standards are adhered to.
- Working towards monthly individual objectives to reduce overdue debt.
- Reviewing the ledger with the Credit Control Team Manager on a monthly basis to highlight risks, concerns and opportunities.
- Highlighting areas of improvement and initiating ideas to improve the overall standard and effectiveness of the team and the Credit Control Department.
- Providing detailed information to facilitate timely completion of debt reporting in preparation for Executive Weekly Meetings.
- Ensuring the health and safety of all colleagues within the business and reporting any incidents via the approved company processes.
Essential Criteria
- Excellent verbal and written communication skills.
- Clear, focused and driven to achieve cash collection targets.
- Excellent customer service skills with a proven track record.
- Ability to work on own initiative.
- Solution orientated with good problem solving skills.
- Advanced competency with MS Excel.
- Commitment to get the job done, which may require work outside of normal office hours.
Desirable Criteria
- Previous experience in a Credit Control role within a fast‑paced organization.
- A positive outlook, always displaying a can‑do approach to all work matters.
- Determined to succeed and flourish during times of change.
Core Competencies
- Customer Orientation
- Service Orientation
- Responsiveness
- Analytical Ability
- Problem Solving
- High Impact Communication
- Clarity in communication, grammar and sentence construction
- Learning & Innovation
- Openness to New Ideas
- Learning Orientation
- 25 days holiday excluding bank holidays (leave year runs from April 1 to March 31).
- Sick pay (3 paid days in a 12‑month period).
- Employee discounts – Perk Box.
- Access to training platform for PD – Lex.
- Pension – employer contribution 3%, employee contribution 5% (total 8% of designated banding).