Credit Controller

About the Role

Our client is seeking a tenacious and communicative Credit Controller to join their finance team in Reading . This role is vital for managing outstanding customer debts, minimizing bad debt risk, and ensuring timely collection of payments. You will be responsible for liaising with customers, resolving queries, and maintaining accurate debtor records. Based in our offices in Reading , you will work within a dedicated finance department, contributing to the company's financial health and stability. This role requires a proactive approach and excellent negotiation skills.

Key Responsibilities

• Proactively manage and reduce customer account arrears through effective collection strategies.
• Contact customers via phone and email to arrange payment of outstanding invoices.
• Reconcile customer accounts and resolve any disputes or queries promptly.
• Set up new customer accounts and perform credit limit assessments.
• Report on aged debt and collection progress to the finance manager.
• Maintain accurate and up-to-date customer records and correspondence.

Requirements

• Proven experience in a Credit Control or debt collection role.
• Strong understanding of credit management principles and debt recovery processes.
• Proficiency in using accounting software and Microsoft Excel.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and manage a portfolio of customer accounts effectively.
• High level of accuracy and attention to detail.

Benefits

• Competitive salary and potential for performance-based bonuses.
• Comprehensive training and development opportunities.
• Generous annual leave entitlement.
• Pension scheme.
• Positive and supportive team environment.