Crew Coordinator

Make the extraordinary, everlasting - with us.

At EC, we craft extraordinary experiences that leave a lasting impression - not just for our clients, but for our people too. We blend the big ideas of a creative agency with the meticulous execution of a production company, bringing bold, imaginative events to life.

We’re collaborative, down-to-earth, and serious about delivering quality - all while finding time for lightness and fun. If you’re someone who’s curious, adaptable and excited to do meaningful work with a team that’s got your back, we’d love to hear from you.

About The Role

We're looking for a Crew Coordinator to join our team. Reporting into our Head of Crewing, you'll play a key role in ensuring our events are adequately crewed, transport and logistics are coordinated for our freelance teams, and that our crew feel supported, informed, and ready to deliver exceptional events.

As part of a fast-paced and collaborative team, you'll help maintain crew resources, support event delivery planning, coordinate travel and logistics, and ensure all crew administration and compliance requirements are managed accurately and efficiently

You'll Thrive Here If You…

• Demonstrate excellent organisational skills, with strong written, verbal and numerical communication abilities.
• Can build positive working relationships and communicate confidently with freelancers, suppliers, venues and internal stakeholders.
• Are comfortable working independently whilst contributing proactively as part of a collaborative team.
• Thrive in a fast-paced environment, managing multiple priorities and tight deadlines without compromising accuracy or attention to detail.
• Take a solutions-focused approach, remain calm under pressure and can resolve issues quickly and efficiently.
• Are adaptable and responsive to changing event requirements, often managing last-minute requests and schedule changes.
• Have a positive, can-do attitude and enjoy supporting others to achieve a successful outcome.
• Are confident using Microsoft Office and database/resource planning systems, with strong administration skills.
• Understand the importance of handling confidential and sensitive information professionally and with discretion.
• Previous experience in a similar role is preferred but not essential

You don’t have to tick every box - we care just as much about curiosity, adaptability and a growth mindset as we do experience on paper.

What You'll Be Doing

• Booking freelance staff and local crew, ensuring all project information is correctly communicated
• Maintain accurate crew database, including personal details, contact details and rates, across all relevant systems
• Update and maintain crew availability within the resource planning system
• Monitor crew compliance, ensuring right-to-work documentation, Public Liability Insurance and other certifications remain valid and up to date
• Co-ordinating freelancer inductions
• Liaise with crewing suppliers to obtain resource lists and prepare security lists for each event
• Managing changes to events following confirmation.
• Coordinate travel and accommodation for crew using the company's travel booking platform, where required
• Attend internal pre-production meetings to oversee a full sense check
• Collating and distributing project related information (H&S documentation, Plans, Briefings & Security details)
• Managing purchase orders for bookings
• Work closely with the Finance team to ensure crew payments are processed on time and to resolve invoice queries
• Communicating with our crew, internal clients, and venues
• Manage and maintain records of crew uniform allocation and usage
• Supporting the wider team with ad hoc tasks as required.

What It’s Like At EC

At EC, we’re a team of doers, dreamers, and down-to-earth collaborators. We thrive on creativity, care deeply about the details, and always have each other’s backs. With hybrid working, generous time off, wellbeing support, and a culture that champions your voice, your growth, and your whole self - it’s more than just a job. It’s a place to thrive. Check out our Culture & Values .

Our Hiring Process

While the steps may vary by role, here’s what you can generally expect:

• A short Teams call to say hello
• A task or survey to understand how you work
• A face-to-face interview with your future team
• A culture conversation to make sure it’s a match both ways

We’ll keep you updated at every stage and do our best to make the process smooth, transparent, and welcoming.

Your voice. Your growth. Your experience. #YourEC

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