Open roleExternal
CRM Manager
- london, england, United Kingdom
- Permanent·On-site
- Full time
- £60 - £75 Per Hour
Job Description
The CRM Manager is responsible for creating and developing the brand's CRM, online retention and customer communications strategy, including delivering the email and mobile marketing plan, reporting on KPIs and building long-term, profitable relationships with customers.
Working alongside the Insight Analyst, the CRM Manager is also responsible for managing, developing and mining the customer database to provide insight into customer behaviour, improve marketing performance and increase customer engagement metrics.
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