CSAT Transformation & Revenue Governance Lead

Everpure seeks a senior leader to head the CSAT Center of Excellence within the Monetization organization. You will establish governance across CapEx and subscription workflows, driving end-to-end operational rigor and actionable customer insights.

You’ll partner with BI, Legal, Finance and Customer Experience to shape resolution strategies impacting global retention and monetization. You will lead a team of CSAT COE Analysts, delivering executive dashboards and real-time insights, and ensure

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