Customer Care & Service Coordinator - Rotating Shifts

Hewett-Recruitment in Worcester is seeking a Customer Care Coordinator to be the primary contact for clients accessing our services and to manage communications from service users, families, and healthcare professionals. You will ensure all enquiries are handled in line with individual support plans and maintain accurate records, delivering compassionate, professional service at every contact.

The role is full-time, office-based (40 hours/week) with a 4-week rotating shift pattern including

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