Open role
Customer Care Executive
- Aggregated by CV-Library
- Manchester, ENG, GB
- Permanent
- Full Time
- £27,000 - £30,000 Per Annum
Job Description
Top Recruit is working with a well-established and well-respected travel business to recruit a Travel Operations & Customer Care Executive.
We’re looking for an experienced travel professional with excellent attention to detail and a strong focus on customer service.
Key responsibilities:
Check bookings before confirmation, invoicing and ticketing
Prepare accurate travel documentation and invoices
Resolve booking and documentation queries
Support the Customer Service team with post-travel issues
Help improve quality control and customer processes
About you:
Travel industry experience
Excellent attention to detail and organisation
Strong customer service skills
Able to prioritise and meet deadlines
Calm, professional and confident under pressure
Proactive team player with good problem-solving skills
We’re looking for an experienced travel professional with excellent attention to detail and a strong focus on customer service.
Key responsibilities:
Check bookings before confirmation, invoicing and ticketing
Prepare accurate travel documentation and invoices
Resolve booking and documentation queries
Support the Customer Service team with post-travel issues
Help improve quality control and customer processes
About you:
Travel industry experience
Excellent attention to detail and organisation
Strong customer service skills
Able to prioritise and meet deadlines
Calm, professional and confident under pressure
Proactive team player with good problem-solving skills