Customer Experience Advisor – Auto Retail

John Grose Group is seeking a Customer Service Advisor at our Ipswich dealership on Ransomes Europark. You will greet customers, support vehicle servicing bookings and repairs, and be the face of the business on-site.

You will handle enquiries by phone and email, explain technical information clearly, and upsell where appropriate. This role offers training, progression, and a pension scheme.

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