Customer Experience & Escalations Specialist

Arla Foods in Leeds is seeking a Customer Service Specialist to join our Head Office team. You will manage complex customer inquiries, support escalations, and drive improvements across Logistics, Sales, Production and Supply Chain while delivering high-quality service to key customers.

In this full-time role, you will collaborate with cross-functional colleagues, utilize SAP and Excel, and contribute to continuous improvement initiatives that enhance operational performance and customer

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