Customer Experience Leader: Retail Store Ops

Sainsbury's Supermarkets Ltd is seeking a Customer Experience Manager for Kiln Lane Store, Epsom. You will lead the store-wide customer experience from checkout to back of house, ensuring we meet our commitments to shoppers.

You will oversee front-end checkout, petrol station operations where present, and drive people management, scheduling and pay. In the absence of senior management you may take overall responsibility for running the store.

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