Customer Experience Liaison & Care Specialist

Network Plus is looking for a proactive individual in Alfreton to take ownership of customer care activities. This role involves ensuring exceptional customer satisfaction by supporting the resolution of enquiries and complaints while promoting a customer-focused culture.

The ideal candidate should have relevant contract/customer service experience, leadership skills, and an operational understanding of the utilities sector. A competitive salary based on experience is offered, complemented by a comprehensive benefits package.

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