Customer Experience Specialist - Edinburgh

Dobbies Garden Centres in Edinburgh is hiring a Customer Service Advisor to deliver outstanding multi-channel service and build lasting customer relationships. You'll join a close-knit team at our Central Support Office in Lasswade, working five days out of seven with weekend shifts on a rota.

The role focuses on resolving queries first time, handling complaints, maintaining loyalty records, and supporting delivery and social media interactions, with a strong emphasis on accuracy and customer

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