Customer-First Helpdesk Specialist

Vertas is seeking a Customer First Helpdesk Operator in Ipswich to be the first point of contact for colleagues, clients and customers, handling calls and emails, logging service requests and ensuring queries are resolved efficiently. This is a permanent role with 37.5 hours weekly, typically Mon-Fri 10am-6pm, located at Friar's Bridge Road, Ipswich.

The role focuses on delivering excellent customer service in a fast-paced environment, with strong communication and multitasking skills essential

#J-18808-Ljbffr