Customer Insight Leader — Drive Data-Driven Strategy

DVSA is seeking a Customer Insight Manager to lead a team of Insight Specialists and deliver high-quality, accessible customer insights. You will work closely with communications and service teams to maximise impact and embed customer-focused thinking across the organisation.

You will manage data, brief senior leadership, and ensure insights are shared and actioned to improve services. A strong collaborative, values-driven leader is essential for this civil service role.

#J-18808-Ljbffr