Customer Operations Team Lead: Strategic Accounts & Growth

Pentland Brands in Sunderland, United Kingdom, is seeking a Customer Operations Team Leader to lead a team of Customer Operations Executives. You will ensure high service levels with strategic accounts and drive continuous improvement across order processing, delivery, and cross-functional collaboration.

The ideal candidate will have proven experience in a customer-facing or account management role within supply chain or commercial operations, strong stakeholder management, and a track record of

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