Customer Resolution Specialist

Genuit Group in the United Kingdom is seeking a Customer Service Coordinator to own the end-to-end resolution journey. You will coordinate internal teams and third parties for complaints, warranty claims, service bookings and call outs, ensuring customer satisfaction and cost control.

The role reports to the Customer Services Manager and works with Account Managers and Technical Support Engineers. Applicants should have strong office software skills, experience handling complex queries, and the

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