Customer Resolutions Specialist - Complex Issues

Miele is hiring a Customer Resolutions Expert in Abingdon/Reading to resolve complex customer complaints, delivering fair outcomes and high-quality service. The role supports the contact centre with strong case management and cross-functional collaboration to protect the brand and customer trust.

The position offers full-time (37.5 hours) with a 5% annual bonus, and part-time options as applicable. Initial location is Abingdon temporarily, then Reading.

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