Customer Service Administrator

Are you currently on the lookout for an Administrator position within a friendly organisation who encourage a solid work life balance and career development? Do you pride yourself on your attention to detail?

Role Overview

This role will predominantly involve managing key customers through email and general administration, ensuring customers are receiving the best possible service. Efficiency, Attention to detail and excellent customer service skills will be essential.

Job Title: Customer Service Administrator

Job Type: Temporary

Hours: Full-Time 9:00 - 17:00 - 35 hours per week.

Salary: £28,000 - £31,000 per annum

Location: Colnbrook

Key Responsibilities of Customer Service Administrator

• Maintain regular contact with all clients.
• Communicate with customers proactively via e-mail and/or telephone.
• Liaising with local depots to ensure client service requirements are maintained.
• Providing administration support as required.
• Communicate with the Regional Operations Managers.
• Ensure a high standard of customer care and compliance with all Company policies.

Desirable Skills

• Good attitude and people skills.
• Attention to detail.
• Experience in working within a busy Customer Service role.
• Problem solving skills.
• Previous experience in working with CRM systems, or strong systems skills.

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