Customer Service Administrator
- westbury, england, United Kingdom
- Permanent·Hybrid
- Full time
Job Description
Customer Service Administrator (CMD-13414) Westbury, England
Salary: GBP26040 - GBP26040 per annum + benefits
Customer Service Administrator
£26,040 per annum + benefits
Westbury, Wiltshire
Permanent
Our client, a successful and growing international business based in Westbury, is looking for a Customer Service Administrator to join their friendly and busy team.
This role offers a hybrid working pattern, with three days in the office (Tuesday–Thursday) and two days working from home (Monday and Friday).
The Role:
Supporting the Client Services team, you will help ensure a high level of customer satisfaction while providing administrative support across the department.
- Answering incoming calls and responding to customer emails
- Logging and managing customer returns
- Producing regular client reports
- Managing shipping exceptions and updating customers
- Updating client information and documentation
- Taking notes during internal meetings
- Providing general admin support to the commercial team
About You
- Previous customer service or administrative experience
- Strong communication and organisational skills
- High attention to detail
- Able to manage multiple tasks and prioritise workload
Hours: Monday to Thursday 9am – 5pm and Friday 9am – 4pm
Location: Westbury with hybrid working (with 3 days a week in the office)