Customer Service Adviser- Adviser Services

Overview

Customer Service Adviser- Adviser Services at Vitality, Bournemouth, England, United Kingdom. Role description and benefits are provided by Vitality as part of the opportunity.

Responsibilities

• You will be joining an energetic, vibrant, fast-paced department who work collaboratively to build close professional relationships and support the servicing needs of our various business partners and brokers.
• Your role will be varied but includes taking inbound calls and communicating via email with a strong focus on interacting in a professional yet personable manner in a business to business environment.

What you need to thrive

• Experience within a customer service role is preferable but not essential
• You will have the ability to communicate well, both written and verbally
• You will be adaptable to change
• Enjoy working collaboratively to support your team and wider teams within the department
• Ability to prioritise workload and take ownership
• Customer focused, enjoys building professional working relationships in a business to business environment
• Computer literate

Working Pattern

Monday to Friday 8am-5.30pm, 40 hours per week (full time). Part-time hours available with flexibility. Hybrid role with 2 days per week in Bournemouth office.

Benefits

• On target bonus
• 25 days holiday plus bank holidays, with option to buy or sell up to 5 days each holiday year
• Pension up to 12% with employer matching up to 6%
• Vitality Health Insurance with rewards and benefits
• Life Assurance—four times annual salary

These are examples of the extensive range of benefits offered. For full details, please visit the careers page.

Note: This job description preserves the original intent and scope of the role as provided.

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