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Customer Service Advisor - Business Energy (Remote, UK)
- leicester, england, United Kingdom
- Remote
Job Description
Customer Service Advisor - Business Energy (Remote, UK)
- Making energy easy. Cutting through the jargon and helping business customers understand their bills, meters, and tariffs without the headache.
- Solving problems like a pro. Whether it's a billing query, a meter issue, or a complex energy conundrum - you'll be on it, finding the best fix fast.
- End-to-end service. No endless transfers or passing the buck - you'll handle queries from start to finish, including complaints, making sure customers get the right help the first time.
- Thinking on your feet. No scripts, no robotic responses - just real conversations where you listen, understand, and deliver solutions that make sense.
- Treat every customer with the care you'd give gran . We believe in warmth, kindness, and going the extra mile - because that's what good service looks like.
- Making a difference. Whether it's helping someone struggling with their energy bills or advising on greener energy choices, you'll have a real impact.