Customer Service Advisor - Remote After Training + Benefits

Platform Housing Group is recruiting Customer Service Advisors to be the first point of contact for residents. You will handle enquiries, resolving issues at first contact where possible, and work toward KPI targets. Training will be provided, with a transition from the Birmingham office to home-based work with occasional office days.

Most roles are full-time, with some part-time options. We seek applicants with customer-focused experience, excellent communication, empathy, IT literacy, and the

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