Customer Service Advisor – Remote UK

Overview

We are looking for a professional and customer-focused Customer Service Advisor to join a remote UK-based team.

This is an excellent opportunity for someone with strong communication, problem-solving and organisational skills who enjoys supporting customers and delivering a positive service experience.

📌 Job Snapshot

📍 Location: London, UK
🏠 Workplace: Remote
💼 Job Type: Permanent
⏰ Employment: Full-time
🎯 Experience Level: Entry Level
💷 Salary: £30,000 – £35,000 per annum

Key Responsibilities

• Respond to customer enquiries professionally and efficiently
• Provide clear and accurate information across customer service channels
• Resolve routine queries and escalate more complex issues where required
• Maintain accurate customer records and update relevant systems
• Handle customer concerns and complaints professionally
• Follow up on outstanding enquiries and requests
• Work collaboratively with colleagues to provide a consistent customer experience
• Maintain high standards of communication while working remotely

Requirements

• Strong written and verbal communication skills
• Professional and customer-focused approach
• Good organisation and time-management skills
• Strong attention to detail and problem-solving ability
• Comfortable using computers and online systems
• Ability to manage multiple customer enquiries effectively
• Able to work independently in a remote environment
• Previous customer service, retail, hospitality or support experience is beneficial but not essential

What We Offer

• £30,000 – £35,000 per annum
• Full-time, permanent position
• Remote UK working
• Entry-level career opportunity
• Opportunity to develop customer service and support experience
• Professional remote working environment

How to Apply

Apply in around 20–25 seconds — confirm your details, upload your CV and submit your application.