Open roleExternal
Customer Service Advisor
- fairford, england, United Kingdom
- Permanent·On-site
- Full time
Job Description
Our client based in Fairford is looking for a Customer Service Advisor to join their friendly and growing team. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and takes pride in delivering excellent customer service.
Customer Service Advisor Roles and Responsibilities:
- Handling inbound and outbound calls
- Dealing with customer queries and providing excellent customer service
- Booking couriers for warehouse dispatch
- Data entry and maintaining accurate records
- Ensuring all spreadsheets are kept up to date
- Carrying out regular stock takes and counts
- Assisting in the warehouse
Customer Service Advisor Ideal Candidate:
- Previous experience in a customer service role
- Confident and professional telephone manner
- Previous warehouse experience is desirable
- Good organisational and administrative skills
- Ability to work both independently and as part of a team
Customer Service Advisor Working Hours and Benefits:
- Monday - Friday, 09:00 - 18:00
- Bonus Scheme
- 23 Days holiday plus Bank Holidays
- 1 Days Charity leave per year
- Annual profit share
- Free onsite parking
- Company events
- Gym membership
- Canteen on site
- Employee discount