Customer Service Advisor

Customer Service Advisor / Administrator – Dartford

Location: Dartford, Kent Job Type: Full-time, Permanent / Temp-to-Perm

We are recruiting for a Customer Service Advisor / Administrator to join a busy team in Dartford.

This is an excellent opportunity for someone with previous experience in customer service, call centre, administration, customer support or a similar office-based role.

You’ll be joining a busy working environment where you’ll be speaking with customers, organising deliveries and making sure information is kept accurate and up to date.

The role

Your day-to-day duties will include:

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Handling inbound and outbound customer calls

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Booking deliveries and managing schedules

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Dealing with customer queries

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Updating internal systems and customer information

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Data entry and general administration

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Liaising with customers, drivers and internal teams

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Providing excellent customer service

What we’re looking for

We’d like to hear from you if you have:

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Previous customer service, call centre or administration experience

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A confident and professional telephone manner

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Good computer and data entry skills

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Strong communication skills

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Good organisational skills

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A positive and reliable attitude

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The ability to work well in a busy environment

Experience as a Customer Service Advisor, Customer Service Administrator, Call Centre Advisor, Customer Support Advisor, Office Administrator, Administrator, Customer Care Advisor or similar would be beneficial.

Benefits

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Company pension

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Free on-site parking

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Canteen

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Company events

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Good transport links

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Permanent and temp-to-perm opportunities

If you’re looking for a customer service or administration job in Dartford and have the relevant experience, we’d love to hear from you.

Apply today and a member of our recruitment team will be in touch to discuss the role with you.

Work Location: Dartford, Kent – in person