Customer Service Associate

About the Role

Our client is searching for a friendly and customer-oriented Customer Service Associate to join their team in Plymouth . This role is integral to providing helpful and efficient support to our customers, ensuring a positive interaction every time. You will handle inquiries, resolve issues, and contribute to a great customer experience. This part-time opportunity is perfect for individuals seeking to balance work with other commitments, offering a supportive environment within the vibrant coastal city of Plymouth .

Key Responsibilities

• Assist customers with inquiries regarding products and services.
• Process customer requests and resolve basic service issues.
• Provide information and guidance to customers effectively.
• Maintain accurate customer records and transaction details.
• Collaborate with the team to ensure smooth customer flow.

Requirements

• Previous experience in a customer service role is advantageous.
• Good communication and interpersonal skills.
• Basic computer literacy and ability to learn new systems.
• A positive attitude and a willingness to help.
• Reliability and punctuality are essential.

Benefits

• Competitive hourly wage.
• Part-time flexible hours.
• Hybrid work arrangement combining office and remote duties.
• On-the-job training provided.
• Friendly team atmosphere in Plymouth .