Customer Service Coordinator

Temporary ongoing Binley based office Full time - 40 hours pw 8am-5pm (once a month you will need to do a 7am-4pm shift) £28,288 - £13.60 per hour Our client, a large, established company based in Binley are looking for a Customer Service Coordinator to join their team. The key responsibilities:

Key Responsibilities

• Ensuring all internal and external enquiries are answered, recorded and responded to in a timely manner, resolving any issues
• Liaising across internal departments to ensure orders are processed and deliveries are made
• Dealing with purchase orders and ensuring they are in line with standard procedures
• Using an internal system alongside SAP to respond to queries and process all orders

Minimum Requirements

• Experience in a customer service environment - It is imperative that you are comfortable over the phone
• Good with IT - quick to pick up new systems
• A confident multitasker
• Accurate Data Entry skills

The Ideal Candidate

• Extremely reliable
• Great attention to detail
• A great problem solver - able to deal with issues in a calm and measured manner

Working through Caraires...

Benefits

• (1) We pay the same hourly rate as your permanent equivalent from day one.
• (2) We pay 3% employer contribution towards your pension.
• (3) We pay annual leave as you accrue it from day one.
• (4) We will ensure you receive regular contact from a Caraires consultant.
• (5) Recommend a friend and you will receive a £25 retail voucher when they work a full week.
• (6) Employee of the month: You could win a monthly prize if you're nominated by your line manager.
• (7) We will deliver seasonal gifts as a token of recognition for your hard work.

The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner - as we want to be treated.

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