Open roleExternal
Customer Service Executive
- glenrothes, scotland, United Kingdom
- Permanent
- Full time
- Hybrid
- £23 - £29 Per Hour
Job Description
Customer Service Executive - Glenrothes
An exciting permanent opportunity has arisen for a Customer Service Executive to join a leading manufacturing business, supporting trade customers nationwide based in Glenrothes. You'll be responsible for managing customer enquiries, providing product and service advice, resolving issues, and delivering an outstanding customer experience. Working closely with internal teams, handling enquiries from start to finish while ensuring service levels and quality standards are met.
What we're looking for:
- Previous customer service experience
- Excellent communication and problem-solving skills
- Ability to manage multiple priorities in a fast-paced environment
- Strong attention to detail and IT skills
- A proactive, customer-focused approach
- Experience supporting trade customers or within a manufacturing or technical environment is beneficial but not essential
What's on offer:
- Hybrid working options
- Competitive salary and benefits
- Full training and ongoing development
- Career progression opportunities
- Supportive and collaborative team environment
- Salary circa £26,500
- Full time