Customer Service Operations Support Analyst (Office-Admin/Clerical) - PG6214

Job Title: Customer Service Operations Support Analyst (Office-Admin/Clerical)

Location: Cobalt Business Park, Newcastle, NE27

Rate: £13.29ph to £20.65ph PAYE - Depending on experience

Employment Type: Contract (21/09/26 - 30/04/2027)

Hours: 37.5 per week

Reference: PG6214

Job Description:

Predominantly working in our Customer Service Operations department.

Specific skills required:

• A member of a multi skilled team with a high degree of initiative/problem solving.
• A strong collaborator who can work effectively and enthusiastically both internally and externally (verbal and written communication).
• A sound and general knowledge of working within systems and processes e.g. SAP, Outlook, Microsoft Office, excellent excel and analytical skills.
• You need to have a high degree of attention to detail and personal accuracy to ensure work is completed correctly first time. Candidates may require a language for this role.
• Minimum A'Level / Diploma Qualification
• Strong written & verbal communication skills (English) to handle business conversations & work
• Strong Proficiency in Excel is a requirement. Knowledge & Experience in SAP, Power BI and Microsoft Word is preferred
• Ability to work effectively with minimum supervision
• Can handle pressure in a fast-paced warehouse environment with multiple priorities
• Capacity and Agility - Proven ability to lead several priorities effectively, comfortable with ambiguity and adapt to changing business needs and priorities with strong follow through. A self-starter who can work independently and with a consistent track record of delivering results.
• Pro-active attitude and anticipatory. Ability to collaborate effectively within a multicultural environment both internally and externally with all levels of people

INSIDE IR35

Our Clients are unable to provide sponsorship for Visas; therefore, only candidates eligible to work in the UK need apply!

Caresoft Global Limited operates as an Employment Business and Employment Agency. We are an independent highly-experienced recruitment consultancy dedicated to specialist markets within the Automotive, Aerospace, Agricultural & Construction Industries.

No terminology within this advert is intended to unlawfully discriminate on the grounds of age, sex, race or disability and we welcome all applications.

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