Customer Service/Sales Administration Clerk

Must have full Right to Work in the UK. This role is based ONSITE (NOT HYBRID)

Previous Experience of working in a Customer focused role within an office administrative office

Monday - Friday 8.30 - 5.00

Our client is looking for a Customer Service/Sales administrator to work in their small but expanding office. This is a regional office of a national UK wide company.

You will be working in the team who supply support the sales and customer function for this area of the business.

Able to communicate at all levels you will be the interface between the customer and logistics departments are well as working closely with the finance team and wider teams.

What you will be doing:

• Processing customer orders on the internal systems
• Updating records
• Advising customers on product availability and updating them on deliveries
• Dealing with discrepancies
• Problem solving
• Liaising with logistics/transport
• Inputting data in relation to orders/invoices
• Discussing issues re deliveries/product issues in relation to drivers
• Liaising and updating the operations mgr regularly
• Play a key part in the team to delivery the best possible service

Skills and Knowledge:

• Sales Administration experience
• Customer Service
• Good keyboard skills, Data Entry
• Organised administration
• Be able to remain calm and committed
• Working to deadlines
• Attention to detail
• Good communication skills at all levels
• Good English Written and Oral Skills
• Team Player

In return the company offer :

• 23 days holidays plus bank holidays
• Pension Scheme
• Free Car Parking
• Staff discounts, health scheme

We are an equal opportunities employer and welcome applications from individuals of all backgrounds. We are committed to creating an inclusive environment where everyone feels valued and respected.

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